FAQ

If you have any other questions, please message our official customer service ▸ "Click here to add LINE Customer Service"

▎General Questions

Q1: Do you have a physical portfolio or catalog I can refer to?

Q2: Besides color change wraps, are there other types of functional films?


▎Film Installation (with materials and labor)

Q1: How is the price of decorative color change film calculated?

Q2: What are your service scope and items?

Q3: What are the precautions before construction? Do I need to pay for transportation?

Q4: What are the acceptance standards or maintenance methods after the work is completed?

Q5: Is there a warranty after the film installation is complete?

Q6: Can I see the actual film samples in person? Do I have to choose the color beforehand?

Q7: After deciding to proceed, how soon will construction begin?

Q8: What should I pay attention to on the day of construction? Do I have to be on site?

Q9: Why are quotes required to include loss?

Q10: If my item is damaged (e.g., has a hole or severe scratches), can I still apply the film?


▎Film Purchase (Film Only)

Q1: How do I order film on your official website? Is there a minimum order quantity?

Q2: Can I ask customer service to help estimate how much film I need to buy?

Q3: How long after placing an order will I receive the product? Is self-pickup available?

Q4: If the film material I received has a color difference, can I return or exchange it?